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POLICIES  /  PRIVACY

 
 

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PRIVACY POLICY NOTICE

(As of July 26, 2012)


This Privacy Policy Notice describes the types of information we gather from individuals visiting our website, www.loefflerrandall.com ("Website"), and how we use that information.

By accessing our Website, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Website. Every time you visit our Website, your visit will be subject to the then-current version of this Privacy Policy. When you visit our Website, you should check the date of the Privacy Policy Notice (which appears above) and review any changes that have been made since your last visit to our Website.

 

I. Establishing An Account

You must establish an account in order to purchase products from our Website. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing and other information. You agree to update your information when necessary to keep your registration information current and accurate. You are responsible for maintaining the confidentiality of your account information and password, and for restricting access to such information and to your computer. You agree to be responsible for all activities that occur under your account or password.

 

II. Information Collected by Us

A. Information You Give Us: We receive and store information you enter on our Website or give to us in any other way. For example, when you buy a product through our Website, you would necessarily provide us with your name, address, phone number, e-mail address, and credit card information. Also, you may provide us with information when you communicate with us by e-mail, telephone, or otherwise. If you purchase an item to be shipped to someone as a gift, you would provide the recipient's information as well. We may keep records of your purchases, and the types of products that appeal to you. We may use your information to help us improve our Website, to better tailor our product offerings to our customers, and to improve the content on our Website. You may choose not to provide certain information, but without that information some of our Website's features may not be available to you.

B. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," which is electronic data stored on a user's computer, containing information about the user. We may use a "persistent" cookie to store your login ID, making login easier, but this feature can be removed by adjusting your internet browser settings or preferences. Because cookies are necessary for some of our Website's features, we suggest that you leave them turned on. In fact, if you block or reject our cookies, you won't be able to complete a purchase transaction from our Website.

Specific automatic information we may collect when you access our Website includes information such as your Internet Protocol (IP) address, login, password, computer and connection information, internet browser type, operating system and platform. We may also collect the full URL (Uniform Resource Locator) clickstream including how you came to our Website, what you viewed, how long you stayed, and when you left, including the date and time. Finally, we may use software tools to help us analyze session information including response times, page interaction information (e.g., clicks, mouse-overs, and scrolling), and download errors.

Please note that the examples above are intended to provide a general overview of the types of automatic information available to us when you visit our Website, rather than an exhaustive list of technical information.

C. E-mail Communications: We generally communicate with our customers by e-mail. We may also communicate promotions and specials by e-mail. If you do not want to receive e-mail from us, you may unsubscribe by clicking the unsubscribe link at the bottom of any loefflerrandall.com e-mail.

 

III. We Do Not Share Information About Our Customers

We value our customers, and we will not share any personally identifiable customer information, except where necessary for us to complete certain transactions. For example, we may use a third-party to host and operate our Website, process credit card payments, fulfill orders, or deliver packages. While those third-parties may have access to certain personal information in order to perform their functions, they are not allowed to use it for any other purposes. We regularly verify that those third-parties comply with our instructions, and that they provide sufficient guarantees with respect to their compliance with applicable laws and regulations.

We may, however, release personal information when required by law (e.g., a subpoena, or court order), or in order to enforce our Terms and Conditions, which includes fraud protection and risk reduction. If we materially change our policies, we will inform you of those changes, and give you an opportunity to opt out.

 

IV. Information Security

We use industry standard Secure Sockets Layer (SSL) software, which encrypts all order information you submit through our Website, and we only use the last five digits of your credit card number when confirming an order. Of course, during order processing, we will encrypt and transmit your entire credit card number to the appropriate credit card company. We cannot, however, guarantee that our security measures will absolutely prevent unauthorized access to or loss of data. We suggest that you equip your computer with software devices designed to protect network data transmission and receipt (such as, updated antivirus systems), and that your Internet service provider take appropriate measures for the security of network data transmission (such as, firewalls and anti-spam filtering). Remember too, that you have an obligation to safeguard access to your password and computer. When using a shared computer, make sure to sign off when you are finished.

 

V. Links to Other Web Sites

Our Website might include links to other websites. While we do not provide any personally identifiable customer information to these third-party websites, we cannot be responsible for the privacy practices of those websites, and we caution you to be aware of the privacy practices of all websites. Our Privacy Policy and other policies do not apply to any other website.

YOU AGREE THAT YOUR USE OF ANY THIRD PARTY WEBSITE IS AT YOUR SOLE RISK, AND WITHOUT WARRANTIES OF ANY KIND BY LOEFFLER RANDALL, INC., INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NONINFRINGEMENT. UNDER NO CIRCUMSTANCES WILL LOEFFLER RANDALL INC. ACCEPT LIABILITY FOR ANY DAMAGES ARISING OUT OF ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY WEBSITE, OR FOR ANY INFORMATION APPEARING ON THIRD PARTY WEBSITES.

 

VI. Purchases by Children

We do not sell products for purchase by children. If you are under 18, you may only purchase products from our Website with the consent of a parent or guardian.

 

VII. Terms of Use, Notices, and Revisions

Whenever you visit our Website, your visit, and any dispute over our privacy policies is governed by this notice and our Terms and Conditions, which includes certain limitations on damages, disputes, and choices of law. Since we continuously strive to improve our business and your shopping experiences, we may change this Privacy Policy Notice and our Terms and Conditions. Users of our Website will be notified of any changes to this privacy policy on our homepage. Unless stated otherwise, our current Privacy Policy Notice applies to all information about your account. You should regularly access this section of our Website in order to review the most recent version of our Privacy Policy Notice.

 

VIII. Business Transfers

If Loeffler Randall, Inc. is ever acquired by, or merged with a third-party entity, we reserve our rights to assign or transfer the information we have collected from visitors to our Website as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may transfer such data to a successor entity, or to a third party that purchases our assets arising from such circumstances.

 

IX. Contacts

Thank you for visiting our Website. If you wish to receive further information regarding our privacy practices, please send an e-mail to info@loefflerrandall.com. We will endeavor to provide a response within 3 business days.