Above and Beyond

Our customer service associates are friendly, knowledgeable, and have personally tried on each and every pair of shoes available on our site. So when you call to ask about the fit of a particular style, they’re speaking from real-life experience.

And now announcing a new feature available to all LR customers: TEXT your questions to our customer service associates! Does that shoe run true-to-size, would you like to order a handbag, or have questions about our return process? Reach our Soho-based team by calling, texting, emailing, or live chatting on our site. So go ahead, drop us a line.

LR Customer Service is available to answer all your questions and help you in any which way you need, Monday through Friday, from 10AM to 6PM. Need to get in touch? 

Email us at [email protected], call or text us at 888.982.8800, or reach out via the live chat feature on our homepage.


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