Loeffler Randall | Shipping Information

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Shipping Information


    GENERAL

  • Orders placed on a weekday before 2:00 p.m. (EST) will generally begin processing that day. Orders placed after 2:00 p.m. (EST) will generally begin processing the next business day.

  • For orders placed on weekends or holidays, orders will generally begin processing on the next business day. We do not offer Saturday delivery. Holidays and peak sales time may alter your shipment time frame.

  • Please note: We do not provide delivery to freight forwarding companies. Unfortunately, our carriers are unable to deliver to APO/FPO addresses or P.O. boxes at this time.

DOMESTIC DELIVERY

  • We are excited to offer FREE GROUND SHIPPING with UPS on all orders shipped to USA destinations (excluding Hawaii and Alaska). Upon shipment, UPS Ground can take anywhere from 3-5 business days.

  • UPS Ground shipping delivery estimates: If placed before 2:00 p.m. (EST), Monday-Friday

    Region Delivery Commitment (business days)
    NY, NJ, PA, CT, DE, and MD 1 business day
    East Coast 2 business days
    Midwest and South 3-4 business days
    West Coast 5 business days/ one week
  • For time sensitive, guaranteed date delivery, please purchase an expedited delivery service upon checkout.

  • Expedited rates are calculated for each package in real time during the checkout process. To view a quote for shipping options and rates to a particular address, please add desired items to your shopping bag and enter your state and zip code for a real time estimate.

  • Expedited services available include 2-Day, Next Day Air or Free Ground delivery for all orders shipped within the United Sates Monday through Friday. Please note, All expedited services deliver on business days only. For Next Business Day delivery, please ensure you place your order before 2pm EST for delivery on the next business day.

  • We accept most freight forwarding addresses for US delivery, however Customer Service reserve the right to cancel and refund any order if the specified freight forward address is not valid or accepted by our warehouse.

INTERNATIONAL DELIVERY

  • We are excited to offer international shipping to most international countries.

  • Loeffler Randall uses UPS exclusively for all international orders. Negotiated rates are offered for all services.

  • Duties and taxes are calculated at the payment stage at checkout. As International orders are shipped DDP, no additional fees are required at the time of delivery.

  • To view a quote for duties and shipping rates to a particular address, please add items to your shopping bag and enter your Country and postal code for a shipping estimate.

  • UPS International Delivery Estimates: If placed before 2:00 p.m. (EST), Monday-Friday

    Service Delivery Commitment (business days) By Region
    UPS Worldwide Standard ( Mexico and Canada) 3+ business days depending on destination Economical ground delivery for less-urgent shipments to Canada and Mexico.
    UPS Worldwide Expedited 3-5 business days 3rd business day to Mexico + Canada. 3-5 days to other countries, depending on destination.
    UPS Worldwide Saver 1-3 business days Next day by end of day to Mexico and Canada. 2nd business day to major cities in Europe. Day-definite delivery to other countries, depending on destination.
    UPS Worldwide Express 1-3 business days with early AM delivery (if placed before 2pm M-F) Next day by end of day to Mexico and Canada. 2nd business day to major cities in Europe. Day-definite delivery to other countries, depending on destination.